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Frequently asked questions

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If we order all of our equipment from Williams Medical are there additional savings to be had?

In short, yes! Should you choose to use Williams Medical for your disposable and pharmaceutical items alongside your medical equipment, negotiations on price can be arranged through your dedicated Account Manager.

At Williams, we have the UK's most comprehensive range of medical equipment, disposables, and pharmaceuticals.
Not only do we offer market leading prices on our vast range of medical equipment, our ‘Price Beat Promise’ means that Williams Medical Supplies could even save you money.



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Do Williams Medical offer credit accounts for redevelopment or new build projects?

Yes. We can create you a new account within 48 hours for any new build or redevelopment project.
Simply speak to a member of our experienced call centre team who can guide you through the process at a time which is convenient for you.



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What medical supplies and equipment can you supply for our project?

Williams Medical have everything you could need for a new build or expansion project. We have the UK's most comprehensive range of medical equipment, disposables, and pharmaceuticals. Our website contains more than 4,000 lines with a further 16,000 items available. More than 95% of our orders are dispatched and are received within 24 hours of placing your order. Some equipment such as medical furniture can often be delivered to the customer directly from the manufacturer.



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Can Williams Medical help us to set-up and assemble?

While most of our large items like trolleys, plinths, and beds are delivered fully assembled, we understand that there may still be a need for assistance with the set-up of certain medical equipment and furniture. This is especially true for our customers involved in new builds and redevelopment projects. Rest assured, our team of qualified technicians and product experts is ready to help. We can be on site to oversee delivery, assist with any necessary assembly, and even manage the removal of waste packaging for responsible disposal.



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I have new equipment - Do i need it all calibrated?

Most equipment should be covered for an initial 12 month period under a Manufacturer warranty, however having an annual test and calibration programme in place is typically best practice. Contact our Medical Services team to discuss a test and calibration contract today: 01685 846555

Want to find out more?

Book a consultation with our new builds and refurbishment team today